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Maqbool Ali Shah

ART-004 // AI · Full Stack

Slack Support Assistant

A ChatGPT-style assistant that answers support questions using your team's Slack support channel.

Client
Personal project
Year
Slack Support Assistant title card

The challenge

Support answers were buried in Slack threads, so the same questions kept being asked and answered by hand.

The solution

A Next.js app that searches the Slack support channel in real time and passes the relevant messages to GPT-4, returning grounded answers in a familiar chat interface with message history.

Tech stack

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